The Art and Science of Transformation
In this framework, we define the “science” of transformation as the use of change- management tools, methods and techniques, such as those set out in the Project Management Body of Knowledge (PMBOK) and including for example planning, resource estimation and risk analysis.
We define the “art” of transformation, in contrast, as the softer, people-related skills and attributes that are often personal in nature or develop from experiential leaning. These include communications and inter-personal skills, leadership and the types of attributes sometimes referred to in terms of “acumen” or “emotional intelligence.”
Not all transformations require the same input or combinations of art and science: the required skills and the balance of art and science will vary depending on factors such as project complexity, numbers and characteristics of stakeholders and perceived business risks. In any organizational transformation, it is crucial to achieve the right balance of art and science.
This often has much to do with mindsets as with specific skills or expertise: the Art and Science of Transformation requires the application of both “right brain” and “left brain” thinking. From the perspective, the art of change represents the more holistic, quantitative approach, while the science represents the more analytical and logical approach.
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